Customer Messages

We travelled on the Taieri Gorge Railway on the 2nd of April 2011. We had an amazing time. We travelled with 4 young children and they loved it. The scenery was incredible, the train gorgeous and Joe the conductor was so lovely. We can’t wait till we can come back and go again.

Kylie

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Went to Middlemarch yesterday and had a fantastic time was simply brilliant!

William

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On 20 February this year we had an amazing day on the Taieri Gorge Railway. We boarded the train alongside the Arcadia, with the ship's Purser and many of the crew waving us off.  The views all along the gorge were stunning and the vast panorama at Pukerangi will always stay in our memories.  Our hosts were so friendly and attentive, we learned so much from talking to them and they really helped to make the journey one of the magic moments of our world cruise.    

Ann and Colin – UK.

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I had a wonderful time travelling on your train on Friday 25/9/09 during a recent trip to New Zealand. The service was very good, the scenery was spectacular and the whole travel experience was great fun which I have since recommended to many others. An excellent way to see a small, but fascinating, part of the south island.

David

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Just wanted to let you know we had a thoroughly wonderful day on the Taieri Gorge train trip and will certainly recommend it to anyone travelling through the South Island of NZ. Great Stuff!

Megan Sydney Australia

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Our trip on the Taieri Gorge Railway was fabulous! I have recommended it to everyone we know going later to NZ. People in the station were very friendly, as were the staff on the train--even though it was new years day! Very informative, one of the highlights of our vacation.

Glenn from Canada.

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My family and I had the pleasure of using your railway and bus service to Queenstown a few weeks back. I have been meaning to contact you to say a warm thank you to the staff for their friendly treatment of us. We left a bag of souveniers on board. The bus driver could not have been more helpful, he was a lovely person who kept in contact with his base and made sure the train staff knew about our predicament. Also the train staff made sure we had the bags delivered at Queenstown the next day. Please pass on this thank you - we were so happy to get our bags back, and the trip was awesome, the staff made it fun and were extremely helpful, right from the man who got our bags on board to the staff on the train. Thank you for everything. I would highly, highly reccommend your service to anyone and everyone. I tell everyone back here in Sydney how wonderful you guys are.

Chris, Sarah, Mum and Sue-ellen (the crazy one)

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We just wanted to thank the Taieri Gorge Railway personnel for a very enjoyable trip. From the time that we boarded the train to the departure it was a very pleasant afternoon. The staff were very nice and very customer responsive. We had great seats. Thank you for your help and assistance and please pass on to the staff our thanks for a very enjoyable experience.

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Angela and Dennis

I hope it is not too late to express our sincere thanks to you and all your staff and colleagues. Your recommendation of this trip was absolutely excellent. I definitely will recommend to my overseas friends to take this train when they come over to visit me in Christchurch. Your staff and colleagues are very professional and friendly. The food and drink are so nice and are of a good quality to supply to the passengers. I can tell you that everyone I met on the train were very satisfied with this journey. To be very honest, I wouldn't have even known New Zealand had all these beautiful places if I had not taken this train. It is a very good value, relaxing and lovely scenery journey, beautiful gorge, valleys, tunnels, bridges and some unexpected beautiful places. Julia, kids and myself enjoyed it very much especially little Thomas who kept telling us 'yellow train' and was very excited. We will definitely come again hopefully with some friends to join us. Once again, many thanks for your kind assistance and hospitality. All the very best wishes and regards to you and all your staff and colleagues.

From Julia, little Nicole+Thomas and Louis.

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We took the trip in March of 2006 and just loved every minute of it. The couple in charge of our car were superb, both in knowledge and charm!! We were on the Diamond Princess cruising from Auckland to Sydney.

Glenn and Pat Waterville, Ohio USA

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We did the train trip last Sunday and it was really spectacular. The sun shone for most of the journey and we had the most enjoyable time. it was the highlight of our week in Dunedin.

Many thanks Glenda

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Hi there

I just wanted to send a quick note to say thanks. We travelled on the TGR on Good Friday to begin the Rail Trail in Middlemarch. I was so impressed at the great service we received - both at the station and on the train. It was a great start to our wonderful holiday - thank you.

Regards Helena and Hayden

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To everyone concerned with the railway,

My husband and I took the trip on Monday 13th Feb, 2006, and departed Dunedin on the 9.30am train. We were extremely impressed with the level of service which we received throughout our entire contact with the Taieri Gorge Railway. I had notified the railway in advance that we were taking the trip, as we were travelling with fully loaded bicycles. My emails were kept on file and were quickly retrieved that morning by the person at the ticket window. Bikes plus luggage were handled swiftly and with care by staff. The journey was extremely scenic, enjoyable and informative. The commentary was great, as was the opportunity to take photos and to get off the train and stretch the legs. Our Taieri Gorge bear, who continued on with us is happy to report a successful journey of the Otago railtrail, up to Queenstown, TeAnau, Stewart island and the Catlins. He had to peddle daily and is now in retirement in sunny Sydney. We, along with our bear, have been telling both cycling and non-cycling friends alike back here in Australia that the trip on the railway is not to be missed and was indeed one of our highlights during our 2 week period in the south of the south island!

Thanks very much! (Maria, Alan and bear).

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We were fortunate enough to ride on your railway on the 25th January this year. I mentioned at the office that we helped on the West Somerset Railway in England. By the time we were seated on the train, the train crew were aware that we were on board and there were two Allan's on board. They could not have been more helpful. The whole crew were a credit to your railway and your railway is a credit to New Zealand.

Thank you for a wonderful experience. We shall certainly visit you again.

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I would just like to say a huge thankyou to all of you involved with the Gorge Railway. My parents and family enjoyed themselves so much and especially loved all the special touches like the 40th wedding announcement and the great running commentary throughout the journey. It was really appreciated how the staff dealt with all of the children on board too. The railway and staff are just fantastic and we will certainly be recommending this trip to anyone we meet!
Thanks again for making such a special day even more special.

Rachel and Family

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Spent last Christmas in Dunedin and had a lovely day out on the TGR, would love to do it again!

Stuart and Nicky Sim

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Hello!

My name is Kerrie Gough and I travelled on TGR on a vissit to NZ on 26th May 2005. I thoroughly enjoyed the entire journey from start to finish.

It was wonderful to be able to get up into the mountains and see how majestic the NZ countryside truly is. I purchased the souvenir DVD which was well worth it's money.

In summary, thank you for operating such an enjoyable attraction in Dunedin, which is a city that I enjoyed visiting so much that one day I plan to return for another visit or even to work and live. Your updated website is fantastic, keep up the good work all round.

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Thanks, we had a lovely trip on a splendid day.
Bob Williams' commentary was excellent.

Christopher.